RETURNS: IF SIX WAS NINE STORE, Unit C1 De Clare House, 4 Sir Alfred Owen Way, Pontygwindy Industrial Estate, Caerphilly, CF83 3HU, United Kingdom


If the item/s aren't quite right for you, you have 28 days to return them for a refund back to your original payment method. If we receive your return after 28 days you will be entitled to a store credit refund.

Returns usually take up to 30 days to be processed from the date of receipt. Refunds typically take 3-5 working days to appear back in your account, depending on your payment method issuer.

Unfortunately we don't offer exchanges, if you would like a different size please send the item back for a full refund and re-order the replacement online. 

Items must be returned to us unused & unwashed with all labels still attached. Returns that do not meet our policy will be sent back to the customer.